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Certificate in Living Business Models
In-House course

Learning objectives
  • Understand how all performance outcomes reflect success in building and sustaining critical resources – customers, staff, products, capacity, cash and the many intangibles involved;
  • Learn how to quantify, model and simulate the relationships between these elements and performance outcomes (with easy-to-use software);
  • Understand, experience and model how resources develop through stages, and how rivalry with competitors works to drive performance;
  • See how to use living business models to test scenarios and alternative policies, and to share those insights with others.
Skills acquired
  • Translate high-level strategic plans into practical, time-phased action plans;
  • Gain a leading-edge skill in fast, effective business analysis that is in increasing demand;
  • Understand how to model the inter-dependencies between management’s choices, the business system they affect, and the resulting performance outcomes

Outline

Session 1
  • Modeling long-term plans or short-term issues – and tackling aims for the whole organization or specific functions;
  • Recognising that the critical task is to improving performance continually as time passes;
  • Choosing the correct focus from different types of performance outcome measures.
Session 2
  • Understanding how current performance is driven by simple relationships between easily  recognizable sources in the business;
  • Capturing the impact on that current performance arising from short-term decisions and external factors such as competition or the economy.
Session 3
  • Seeing the critical long-term importance of building and sustaining those tangible resources, and how this is where high-quality, integrated decision-making has a
  • truly strategic impact.
Session 4
  • Integrating the growth and interdependence among business resources into a working, quantified model that accurately reflects your organization’s performance – both historically and into the future.
Session 5
  • Understanding how resources carry important ‘qualities’ – customer-value, staff experience, product appeal, asset reliability, and so on – that strongly affect performance;
  • Modeling how management choices can achieve valuable improvements in these factors.
Session 6
  • Modeling the pipelines through which resources develop – customer awareness, capture and loyalty; staff seniority; product development;
  • Understanding the very long-term impact these processes can have, and how to manage them for sustained, strong performance.
Session 7
  • Recognising and modeling the three standard competition mechanisms – fighting for emerging customers, protecting and stealing established customers, and struggling for share of sales to nonexclusive customers;
  • Seeing how competition can also arise for staff and other critical assets;
  • Using these frameworks to choose high impact competitive actions.
Session 8
  • Raising and sustaining powerful intangible factors – reputation, staff-motivation, product/service performance and so on;
  • Modeling their impact on how the business system works, and using that understanding.
The process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a:
  • Certificate of Attendance: after participating at the 2 days of on-site training course;
  • Certificate in Living Business Models: for anyone who wishes to build more expertise, Strategy Dynamics offers extensive online classes and a full certification process - see http://sdl.re/courses for more details.

Special Offer

Organize this training course in-house
If you have a group of five or more to train you can save time and money by running this training course in-house. Use the contact details provided to request a customized offer from one of our training solution specialists.

Call us and we will assist you through the registration process.
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TKI Skills Academy offers progressive training programs focused on enhancing personal and professional growth. Our courses, developed at global standards, are adapted to the market’s needs and professionals’ experiential learning expectations.

We created the Academy to help organizations reach peak performance through better-skilled professionals operating more mature organisational capabilities. Skills and overall business acumen such as effective communication, data analysis, emotional intelligence, risk management, and innovationare a proven ingredients of professional and organisational success.

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