Certificate III in Retail Operations
Details
Course Description
This qualification reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations.
The qualification provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.
Job roles
Individuals with this qualification are able to perform roles, such as:
- frontline sales assistant
- customer service representative
- shop assistant
- retail supervisor
- team leader
- senior sales assistant
Course requirements
13 units of competency must be completed comprising of 8 core units and 5 elective units.
Entry Requirements
There are no entry requirements for this qualification.
Qualification
On successfully completion of this course you will receive a Nationally Recognised Qualfication in SIR30212 Certificate III in Retail Operations.
National Training Organisation is a Registered Training Organisation dedicated to achieving one goal - improving people, improving business.
National Training Organisation is a Registered Training Organisation that operates within Australia. NTO provides a comprehensive range of training solutions and services offering industry vocational skill shortages and customised short courses to suit enterprise needs.
By identifying market trends and linking them to industry's specific training needs, NTO will assist operations to build on their strengths, in turn providing sustainable competitive edge and advantages within their market place.
Achievements are demonstrated through a combination of a pro-active approach to training issues and positive employment outcomes
By working with and alongside our clients we can analyse the strengths and weaknesses of their business, to identify opportunities and to evaluate available options. We are dedicated to providing new training avenues by opening the doors to flexible, adaptable and efficient services.Ours is a hands-on, personal business. Our sole aim is to provide the most favourable outcome for our clients, in both quality and value. Through our quality training services, we strive to assist both individuals and businesses improve and prosper in the future. We are dedicated to developing people and strengthening organisations by delivering nationally recognised and accredited qualifications by industry for industry. ...
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