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Facilitation Skills Training Course - Online Instructor-led 3hours

Online Short Course by  PD Training
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Online / Short Course


Effective facilitation skills are required for anyone tasked with managing groups of people in the workplace. Every organisation has a need for good facilitators in almost every department. The difference between being a good facilitator and a great facilitator requires both training and experience.

This is a practical class that is suitable for all audiences and provides people with the tools that they can apply on-the-job (and in other contexts) the very next day.

This is an instructor-led class that you can attend from home or your office.

We use secure Video Conferencing with interactive features such as live polling, screen sharing, whiteboards, live chat and breakout sessions. Please discuss your preferred platform, most commonly we use Microsoft Teams, Skype for Business, Webex or Zoom upon request.

These courses are facilitated in English, and are open to people from different industries across Australia, New Zealand, Singapore, Malaysia and Hong Kong - this is a short but powerful learning experience that gives you global collaboration opportunities.

Our trainers and processes have been refined to give you a personalised learning experience where it is specifically targeted to your needs.

**Please note, these classes run to a very tight schedule, please follow the invitation and join the class 10-minutes prior to commencement so you are ready to participate and don't miss a minute!

Learning Outcomes
  • Understand the role and purpose of facilitating
  • Understand a decision-making process and how to apply De Bono’s Six Thinking Hats
  • Understand convergent and divergent thinking and when to encourage each
  • Understand how to exercise control when facilitating and how to deal with challenges
  • Understand how to facilitate virtually and the challenges that this brings


Course Outline

Facilitation Skills Training Course - Online Instructor-led 3hours - Lesson 1

Making Decisions

  • Tell Me Again, Why are We Here?
  • Divergent and Convergent Thinking
  • Building Consensus and Inclusive Solutions
  • Reflection

Facilitation Skills Training Course - Online Instructor-led 3hours - Lesson 2

Maximising Interaction

  • Exercising Control
  • Encouraging Participation
  • Dealing with Challenges
  • Reflection

Facilitation Skills Training Course - Online Instructor-led 3hours - Lesson 3

Virtual facilitation

  • Preparation
  • Technology
  • Maintaining Engagement
  • Reflection


May 24, 2022
09:00 AM — 12:00 PM
Jun 22, 2022
09:00 AM — 12:00 PM
Aug 09, 2022
09:00 AM — 12:00 PM
Sep 21, 2022
09:00 AM — 12:00 PM
Nov 11, 2022
09:00 AM — 12:00 PM
Dec 14, 2022
09:00 AM — 12:00 PM
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Australia's Leading Training Solutions Provider

Welcome to pd training, we are an Australian-owned international training and professional services organisation. We have around 400 specialist trainers across Australia delivering thousands of courses each year in our 16 areas of specialty.

We provide industry-leading post course reinforcement, a training management system, world-class Personality Profiling, and support custom training roll outs across Australia and the world.

Professional Development Training provides Australia's leading and most comprehensive training solution. Learners receive our exclusive industry-leading post course reinforcement framework to help them beat the forgetting curve, and make the most of the training.

Management receive a range of benefits including a training management system that makes quoting, booking and reporting on training easier and faster than ever before.

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