Details
Both formal and informal meetings are taking place every day in any organisation, but who is taking and recording the minutes from these meetings?
Are accurate records of key business decisions being recorded? Who were the key decision makers? Does anyone know what happened in the meeting and what decisions were made and carried? What ideas were discussed and motioned? Are your business units effectively implementing decisions made after the meeting?
The PD Training Minute Taking Training course will enable you to understand the important role of a minute-taker as well as efficiently recording all the important information discussed. Learn key skills like deciding what should be recorded, active listening, how to create drafts and reports, organisational skills and much more.
Outline
Minute Taking
- Welcome
- Role Defined
- Please define your role
- What is your take away for today?
- The effective Minute Taker
- Problems that can be encountered and how you can overcome them
- Reflection
Your winning style and how best to communicate with your Manager
- LDP Review – Communication Evolution Tool
- Reflection
Active Listening
- 5 Ways to improve your listening ability
- Reflection
Set up for Success – Plan beforehand
- Taking effective Minutes starts before the meeting has even begun
- 1. Agenda Creation
- Templates for preparation
- 2. Room Setup up for the digital era
- 3. Where to Sit
- 4. Discreet Interruption Signals
- 5. Communication Plan
- Reflection
Determine What’s Important
- Methods of Taking Notes
- 1. Mind Mapping
- 2. Smart Wisdom
- 3. WHAT-WHO-WHEN
- Do’s and Don’ts of Taking Minutes
- Reflection
Minute Taking gone Digital
- Revolution of Digital Minute Taking
- Revolution of Digital Minute Taking with Apps (iPad, phone, laptop)
- Reflection
Formal vs Informal
- Formal vs Informal
- Formal Meetings
- Informal Meetings
- Reflection
Reflections
- Create an Action Plan
- Accountability = Action
Welcome to pd training, we are an Australian-owned international training and professional services organisation. We have around 400 specialist trainers across Australia delivering thousands of courses each year in our 16 areas of specialty.
We provide industry-leading post course reinforcement, a training management system, world-class Personality Profiling, and support custom training roll outs across Australia and the world.
Professional Development Training provides Australia's leading and most comprehensive training solution. Learners receive our exclusive industry-leading post course reinforcement framework to help them beat the forgetting curve, and make the most of the training.
Management receive a range of benefits including a training management system that makes quoting, booking and reporting on training easier and faster than ever before.
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