Details
If you're in a supervisory position, it's important that you are equipped with the skills required to ensure your team is productive and motivated to perform at their highest levels each and every day. Anyone who supervises others, especially those who are new to supervision, will benefit from our 1-day course developed for managers and supervisors in Australia.
The PD Training Supervising Others training course provides participants with strong leadership skills, like delegating to others, decision making strategies, effective time management, analytical and problem-solving skills, effective communication skills, how to create an atmosphere which promotes internal motivation to work toward team goals, giving formal feedback and much more.
Attend a supervisor's professional development training course now throughout Australia including Brisbane, Sydney, Parramatta, Melbourne, Adelaide, Canberra and Perth.
Outline
You as the Supervisor
- Competencies of a Winning Supervisor
- What to Do If You’ve Been Promoted from within the Team
- Reflection
Communicating to your Team
- LDP Review – Communication Evolution Tool
- Adjusting your style for a better approach
- Reflection
Set the Expectations
- Vision
- How Does Your Team Fit into the Bigger Picture
- Define the Requirements
- Set the Expectations with SMART’ER Goals
- The SMART’ER Way
- Reflection
Successful Delegation
- 10 Rules for Successful Delegation
- Degrees of Delegation
- Troubleshooting Delegation
- Reflection
Art of Feedback
- Types of Feedback
- 3 Stages to Receiving Feedback
- 5 Top Tips to prepare yourself to provide feedback
- Feedback Delivery Tools
- Difficult Feedback
- Seeking Feedback
Managing your Time
- The 80/20 Rule
- Prioritising with the Urgent-Important Matrix
- Block Out times around your Energy Cycle
Managing Conflict
- Tuckman and Jensen four phase model
- Team Development Stages
- Using a Conflict Resolution Process
- Alternate techniques
- Maintaining Fairness
- Seeking Help from Within the Team
- Seeking Help from Outside the Team
Reflections
- Create an Action Plan
- Accountability = Action
Welcome to pd training, we are an Australian-owned international training and professional services organisation. We have around 400 specialist trainers across Australia delivering thousands of courses each year in our 16 areas of specialty.
We provide industry-leading post course reinforcement, a training management system, world-class Personality Profiling, and support custom training roll outs across Australia and the world.
Professional Development Training provides Australia's leading and most comprehensive training solution. Learners receive our exclusive industry-leading post course reinforcement framework to help them beat the forgetting curve, and make the most of the training.
Management receive a range of benefits including a training management system that makes quoting, booking and reporting on training easier and faster than ever before.
