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Active Listening Training

https://www.paramountplus.com.au/training/active-listening-training/#public-courses

As with all things in this world, there is more to a conversation than one can possibly know. What is being spoken accounts for only a small part of what is actually being communicated to the listener. A customer may say “uh-huh” as they listen to you, but if you can see them stomping their feet or playing with their hands, that might be a sign that they’re not paying attention, or that they want you to stop. Being able to detect these and other signs are crucial in order to truly secure your desired outcome. For this, you will need knowledge in critical thinking, adaptability, body language, self-motivation and more, and we will be more than happy to help light the way to further understanding.

Active Listening Training Course Summary

Active listening is a crucial skill that all should aspire to learn, as it isn’t simply a matter of leisure or just discovering new things: it has profound consequences and implications on your quality of work and how well you’re seen as a representation of your company’s brand. More than that, it can even help your team become better individuals just by learning the virtues brought about by listening. If you’re seeking to expand your team’s skills and mould their character more, you can pluck out training courses from our vast library. for us or the training course you wish to take.

Outline

This session is designed to help participants learn the following:

  • Think Right
  • Adapt to Every Situation
  • Self-motivation & Concentration
  • Gain Additional Data With Gestures
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About Paramount Training & Development. We deliver training Australia wide for airline companies, retail stores, office managers, media, hospitality, building material suppliers, motor vehicle dealers, telecommunication leaders, mining organisations, transportation, government departments and many more. Our training sessions can be structured for both small or large companies and groups.
Our Business Development Manager offers a strong background of expertise in the Retail Sector, Financial Services, Education, Photography, Manufacturing and Consumer Products as well as considerable knowledge and experience within a variety of other industries.
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