Details
See full course details on our website here: https://www.apsi.edu.au/courses/hospitality-courses/responsible-service-of-alcohol/
Provide Responsible Service of Alcohol (RSA) Statement of Attainment is an Australian Nationally Recognised Qualification. It covers the legal requirements for a person to work in a bar or restaurant serving alcohol. It focuses on the areas of identifying intoxicated customers, customer service with attention to refusal of service to patrons, compliance with legal issues and assisting customers to drink sensibly. This course is designed for staff members who are currently working in the industry or intend to work in the hospitality industry. It is a requirement in Western Australia that all staff working in venues that sell alcoholic beverages undertake this course.
Provide Responsible Service of Alcohol (RSA) Statement of Attainment is an Australian Nationally Recognised Qualification. It covers the legal requirements for a person to work in a bar or restaurant serving alcohol. It focuses on the areas of identifying intoxicated customers, customer service with attention to refusal of service to patrons, compliance with legal issues and assisting customers to drink sensibly. This course is designed for staff members who are currently working in the industry or intend to work in the hospitality industry. It is a requirement in Western Australia that all staff working in venues that sell alcoholic beverages undertake this course.
Outline
This course allows participants to understand and comply with the legal responsibilities associated with the service of alcohol and Harm Minimisation. It covers the following topics:
- Problems Associated with Excessive Consumption
- Alcohol & the Law
- Whose Responsibility
- Facts About Alcohol
- Improved Atmosphere
- Handling Difficult Customers
- 3 to 4 hours
Group bookings and off-site delivery are welcome.
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Our Vision
To provide a conducive environment for students to learn, grow and transform through quality education and training.
Our Mission
We are passionate about creating opportunities through lifelong learning, to provide students with professional, practical and positive learning experiences so they become competent, valuable professionals, and to maximise their career opportunities and academic pathways in Australia. We help to enrich student’s life experience through community connections by gaining practical work experience in Australia.
Our Values
- PASSION: We are a team that is passionate and enthusiastic towards lifelong learning and delivery
- INTEGRITY: We are a team that is true to our word and operate with absolute integrity
- DRIVE: We are a team that drive to achieve and advance together
- BELIEF: We are a team that believe in everything we do and everything we work for unequivocally
- COMMITMENT: We are a team that is committed to producing extraordinary results for our stakeholders
- EXCELLENCE: We are a team that strives towards excellence for all our stakeholders
- RESPECT: We treat individuals with respect by celebrating, valuing and caring for people and the environment ...
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