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When You or Your People Negotiate, How Well Do They
  • Have a clear negotiation strategy and contingency plan?
  • Know at every step of the negotiation process what they need to communicate and achieve?
  • Understand the personality profiles and negotiation style of their customers?
  • Identify and handle the negotiation tactics regularly used by buyers to get what they want?
  • Communicate value in a negotiation without relying on price?
  • Leave meetings wondering, “why is it that only the people who push their ideas the hardest, or speak the loudest, get heard around here?”

KONA Group’s world-class Negotiation Skills Training & Coaching program is customised to your Business and your negotiation requirements.

Expected Outcomes from your customised negotiation skills training include:
  • Increased profitability: it has been calculated that over 5% of operating costs can be saved through better negotiation (source: CEBR Research, 2009)
  • Improved confidence and effective negotiation capability even in complex, high pressure situations
  • The ability to own the negotiation, control the approach and improve the profit outcome
  • The skills to identify and handle the negotiation tactics regularly used by buyers and tailor approach to different trading psychologies
  • The knowledge of how to trade across a complex range of concessions, not relying on price
  • The ability to differentiate between the “overt” and “covert” positions of the other party to recognise real business needs, overcome barriers, manage conflict, and secure the deal

To discuss how KONA’s Negotiation Skills Training and Coaching can improve your results, contact KONA Group:

Call: 1300 611 288 | SMS: 0425 200 883 | Email: Glenn@KONA.com.au

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Customised Sales and Management Training and Coaching -

The KONA Group customise every Training and Coaching program to our client’s strategy, industry, market and people, and every workshop is facilitated by experienced professionals, all who have run businesses, managed teams and built a Pipeline.

KONA do NOT run generic, off the shelf, ‘by the manual’ training courses, delivered by theoretical trainers or academics.

For organisations looking to improve Results and Accountability through Training Programs Customised to Your Business and Industry go to:

  •  Sales Training, Sales Management Training, Call Centre Training, Key Account Management and Negotiation Skills Training.
  •  Leadership and Management Development; Executive Coaching, Team Leader Training, Presentation Skills Training.
  •  Pipedrive CRM Free Trial
  •  Interim Managers; HR, People and Culture and Conference Speakers and Motivational Speakers.
  •  Customer Insights; Personality Profiling inc. DISC; MBTI; HBDI
Contact Glenn Dobson today on [email protected]
Or telephone 1300 611 288 or 0425200883
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