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Details

Certificate in Innovation for Distribution
In-house Course

Learning objectives
  • Learn what the key distribution trends are in the sector from leading consultancies;
  • Learn how banks are handling the distribution challenges being faced due to the drive to digital;
  • Learn how to drive higher customer advocacy in a changing distribution environment;
  • Learn about the technology changes having significant impact on current and future distribution.
Skills acquired
  • The ability to understand what innovations are feasible in developing future focused distribution models;
  • The ability to take learning from other industries and implement innovative change;
  • The ability to manage innovation change programme within budget.

Outline

Sessions:
  1. Outline, objectives and introductions
  2. Challenges and trends facing retail bankers
  3. The Impact of technology and digitization
  4. How to be innovative in distribution?
  5. How to tackle distribution changes and their impact on marketing
  6. The distribution challenges
  7. The importance of customer experience in a new distribution world
  8. The importance of people
  9. Summary and review

The process is finalized only when you complete all of the 3 stages of the learning experience. Nonetheless, you will receive a:

  • Certificate of Attendance: after participating at the 2 days of on-site training course;
  • Certificate in Innovation for Distribution: after you have successfully completed all of the 3 stages of the learning experience.

Speaker/s

John Berry
RETAIL BANKING EXPERT

John is one of the foremost experts in retail banking. He is the former Managing Director at the UK retail bank Abbey National (now part of Banco Santander – 800 branches / 15+ million customers) but during the last decade he has been involved in training retail bank staff at all levels around the globe on all aspects of retail banking activity.

Special Offer

Organize this training course in-house
If you have a group of five or more to train you can save time and money by running this training course in-house. Use the contact details provided to request a customized offer from one of our training solution specialists.

Call us and we will assist you through the registration process.
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TKI Skills Academy offers progressive training programs focused on enhancing personal and professional growth. Our courses, developed at global standards, are adapted to the market’s needs and professionals’ experiential learning expectations.

We created the Academy to help organizations reach peak performance through better-skilled professionals operating more mature organisational capabilities. Skills and overall business acumen such as effective communication, data analysis, emotional intelligence, risk management, and innovationare a proven ingredients of professional and organisational success.

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