Details
Identifying the right tools and methods to effectively manage supplier performance.
The training course is designed to develop the key competencies necessary to efficiently manage and growth the suppliers’ performance and optimize the relationship with buyers and other procurement stakeholders. Moreover, participants will benefit from a powerful learning experience mixing practical information delivery with well-designed practical activities and study cases, constantly stimulating the interaction between participants and knowledge sharing.
Learning objectives
- Develop and implement a supplier selection process;
- Use different supplier segmentation models;
- Identify risks and develop response strategies;
- Select relevant KPIs to monitor and improve your supply chain performance;
- Implement a rigorous supplier relationship strategy
- Professionals actvatng in purchasing, procurement and strategic sourcing areas (Professionals working in departments such as procurement, logistcs, retail, manufacturing and distributon or related to procurement processes )
- Middle/lower management professionals (Individuals such as buyers, procurement managers, but also key accountants which are involved in procurementrelated planning, management, project tracking or performance monitoring)
Outline
Understanding supplier performance
Supplier selectons
Supplier relatonship design
Supplier contractng
Performance through Service Level Agreements (SLAs)
Sourcing KPIs to generate suppliers’ performance
Supplier performance monitoring
Supplier Relatonship Management (SRM)
Supplier performance evaluaton
Risks and communicaton management with suppliers
Review and certfcaton exam
Speaker/s
Associate Facilitator
The KPI Institute
Cristina Bleoca is a Purchasing and Supply Chain Management specialist, with over 10 years of experience in the field of automotive and FMGC companies. Cristina managed departments with different maturity levels, her activities ranging from establishing a purchasing department, to managing accelerated growth periods.
Special Offer
Nonetheless, you will receive a:
- Certification of Completion(soft copy): after completing pre-course activities and passing the Certification Exam;
- Certificate of Attendance(hard copy): after participating at the 3 days of on-site training course;
- Certified Supplier Performance Professional diploma(hard copy): after you have successfully completed all of the 3 stages of the learning experience.
The KPI Institute is a research institute specialized in business performance. It operates research programs in 12 practice domains, ranging from strategy and KPIs to employee performance and from customer service to innovation performance. Insights are disseminated through a variety of publications, subscriptions services and through a knowledge platform available to registered members. Support in deploying these insights in practice is offered globally through training and advisory services. The KPI Institute is considered today the global authority on Key Performance Indicators (KPIs) research and education. It developed the first KPI Management Framework and operates www.smartKPIs.com, the result of the research program dedicated to documenting and cataloguing how KPIs are used in practice, an online portal containing the largest collection of documented KPI examples. Multinationals, government agencies, academic institutions, non-profit organizations and individuals all turn to us for insights and performance improvement solutions. Therefore, we’re committed to building powerful products, delivering exceptional services, providing best practice resources and growing a vibrant user community. ...
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