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Effective Problem Solving

Diagnosing the right problem and creating a culture of solutions thinking is critical in business today. Enabling team members to use methods to get to the heart of a problem quickly, diagnose, find ideas and rectify it, increases performance and ownership of solutions.

The workshop aims to equip participants with the skills to understand, diagnose,and find ideas and solutions to problems. Explore how to pro-actively lead and inspire your team to step-up and own problems, and create more of a culture with a solutions focus. Participants will examine practical examples and apply real life issues, ideas that require innovation, or areas that require a solutions focus to the tools and look at workable options to deliver back in the workplace.


Outline

Learning Outcomes

• Develop your own confidence and that of your team in diagnosing the heart of a problem, to then deal with the real issues at hand.
• Develop your ability to engage with and facilitate small groups through problem solving tools and processes.
• Develop key messages and methods to increase collaboration and a culture of increased ownership of problems and solutions.
• Develop the capability to communicate a range of decision points related to problems and solutions and drive consensus where required.
• Develop the capability to facilitate, or to teach others, the use of all Problem Solving Processes (PSP’s) such as Systema, Fishbone Diagnostics, Circles of Control and Influence, Payoff Matrix, Force Field Analysis and more.

Benefits of Attending
1. Increased confidence in leading and facilitating others through problems and solutions.
2. The ability to encourage increased ownership of solutions and follow through.
3. More effective problem solving will increase collaboration and decrease reliance on others for solutions, therefore building capability and team confidence.
4. Creates a culture where innovation thinking can flourish and be
encouraged.

Audience
This workshop will be of benefit to practitioners whose role involves them leading or influencing others, and who wish to develop their capability in solving problems, creating a solutions culture and engaging others to step into solution mode.

Course Overview
1 – Problem solving skills in overview.
2 – Understanding where problems start.
3 – Driving commitment to solutions.
4 – Intro to Problem Solving Processes (PSP’s).
5 – Applying PSP to your real problems.
6 – Innovation thinking.
7 – How to set up a PSP for others.
8 – When and where to use PSP’s.
9 – Tools to assist.

Speaker/s

TBC
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Comprara is  an organization that specializes in offering expertise for supplier and cost management solutions across three key areas – People, Process and Technology.

Comprara is all about supporting procurement and commercial leaders and their teams to gain more ground in the way they purchase to add increased value back into their organisation.

Comprara work with ASX 200 companies including some of the largest organisations in Australia and New Zealand in Telecommunications, Health, Energy, Financial Services, Retail Banking, Aviation, Manufacturing, Utilities, Transport, FMCG, Resources as well as the Public Sector to name just a few.

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