Supplier Performance Management - Drive increased Value and Performance by Working Together
Details
Supplier Performance Management
Design and manage a supplier relationship improvement programme.
The aim of this intensive workshop is to equip participants with the tools to design, organise and manage a programme to deliver tangible improvements to supplier relationship. Explore developing a supplier relationship improvement programme to rehabilitate a dysfunctional relationship or improve performance within a satisfactory relationship.
Outline
1 DAY COURSE
LEARNING OUTCOMES
Our practical one-day course will equip you with the knowledge and tools to:
- Develop a supplier performance management framework to motivate key suppliers.
- Develop and implement a supplier improvement programme appropriate for a variety of relationships based on the goals of each category and the scale of the improvement targeted.
- Create appropriate governance and operational review mechanisms to monitor improvement.
- Support improvement with problem solving tools and an appropriate balance of commercial and contractual motivators.
- Develop a mix of hard and soft boundaries for the support of contingency plans in the event that improvement is not made.
BENEFITS OF ATTENDING
- Increased confidence to manage supplier performance, including the development of a supplier improvement programme.
- More effective in achieving improved outcomes from suppliers.
- Lowers the likelihood that a failure to manage critical supplier relationships appropriately will occur.
COURSE OVERVIEW
1 - Designing a supplier performance improvement framework
2 - Selecting candidates for improvement
3 - Enrolling suppliers to the programme
4 - Governance structures for improvement
5 - Defining dimensions to measure
6 - Prioritising improvement opportunities
7 - Levers of performance management
8 - Problem solving and resolution
9 - Support, escalate or terminate?
AUDIENCE
This workshop will be of benefit to managers who are responsible for outcomes delivered by suppliers and who wish to support selected suppliers in enhancing their performance.
Speaker/s
Comprara is an organization that specializes in offering expertise for supplier and cost management solutions across three key areas – People, Process and Technology.
Comprara is all about supporting procurement and commercial leaders and their teams to gain more ground in the way they purchase to add increased value back into their organisation.
Comprara work with ASX 200 companies including some of the largest organisations in Australia and New Zealand in Telecommunications, Health, Energy, Financial Services, Retail Banking, Aviation, Manufacturing, Utilities, Transport, FMCG, Resources as well as the Public Sector to name just a few.
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