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This qualification reflects the role of support workers who complete specialised tasks and functions in aged services; either in residential, home or community based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

Workers may be required to demonstrate leadership and have limited responsibility for the organisation and the quantity and quality of outputs of others within limited parameters.

Employment Opportunities

Job titles may include:

  • Personal care worker
  • Care supervisor
  • Care team leader
  • Residential care worker


Course Contents/ Units of Competency


CHCAGE001  Facilitate the empowerment of older people
CHCAGE003  Coordinate services for older people
CHCAGE004  Implement interventions with older people at risk
CHCAGE005  Provide support to people living with dementia
CHCCCS006  Facilitate individual service planning and delivery
CHCCCS011  Meet personal support needs
CHCCCS023  Support independence and well being
CHCCCS025  Support relationships with carers and families
CHCDIV001  Work with diverse people
CHCLEG003  Manage legal and ethical compliance
CHCPAL001  Deliver care services using a palliative approach
CHCPRP001  Develop and maintain networks and collaborative partnerships
HLTAAP001  Recognise healthy body systems
HLTWHS002  Follow safe work practices for direct client care


CHCCOM002  Use communication to build relationships
CHCCCS017  Provide loss and grief support
HLTFSE001  Follow basic food safety practices


Our trainers are native speakers and well experienced.

Special Offer

Please contact the college for promotional offers.
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Einstein College of Australia which is conveniently located in the heart of Melbourne, is a private Registered Training Organization (RTO) and a CRICOS provider. It delivers high quality training services to students with meaningful learning experiences.    

Einstein College offers a wide variety of nationally accredited courses to both Local and International students including  English certificate courses for all levels of students, General English course, English for academic purposes,  Certificate III in individual support, certificate IV in Aging support and Diploma in Accounting.

Our programs are designed and delivered to equip our students with the knowledge and skills to apply their learning to new situations, to work cooperatively and to sustain lifelong learning.

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